Category: freelance

When Customer Support Fails

    I’m writing this in my kitchen, listening to an old ‘You Must Remember This’ podcast* and trying to calm down. You see, I’ve spent ALL day (and a lot of yesterday afternoon) arguing with the Customer ‘Support’ department of a well known…

An interesting week

  Want me to write about something that will help YOU? Just let me know and I’ll see what I can do. I’m off to do more OU reading!   ****** Want to work with me? Hit the sidebar contact button. Go on, you…

The best copywriting book I’ve read

Today’s a good day. I won the Being Freelance Community Non-Employee of the Week Award (yaaay me!). It was announced by Steve, our glorious leader, this morning. The fig rolls shall me mine. What? You don’t know about the Being Freelance Community? Come over…