Category: business

Why a good story can help your business stand out from the crowd

Once upon a time there was a storyteller for businesses

This post’s going to be a quick one. It’s been a very busy few weeks. You don’t want to hear about what makes this freelancer tick, do you? What I’ve been getting up to that’s a bit different to the usual work/play thing? Or…

Why Your Artisan Business Needs Help

help

  Have you noticed? There’s been a boom recently of artisan companies vying for consumer attention. The word ‘artisan’ is everywhere. You can drink artisan tea, coffee, beer, gin, rum and other spirits from your artisan cup, mug, or glass, while sitting on your…

When Customer Support Fails

    I’m writing this in my kitchen, listening to an old ‘You Must Remember This’ podcast* and trying to calm down. You see, I’ve spent ALL day (and a lot of yesterday afternoon) arguing with the Customer ‘Support’ department of a well known…