Category: communication

Why a good story can help your business stand out from the crowd

Once upon a time there was a storyteller for businesses

This post’s going to be a quick one. It’s been a very busy few weeks. You don’t want to hear about what makes this freelancer tick, do you? What I’ve been getting up to that’s a bit different to the usual work/play thing? Or…

When Customer Support Fails

    I’m writing this in my kitchen, listening to an old ‘You Must Remember This’ podcast* and trying to calm down. You see, I’ve spent ALL day (and a lot of yesterday afternoon) arguing with the Customer ‘Support’ department of a well known…

The Disney Effect

Disneyland Paris Castle

  I’ll let you into a secret. I’ve been away. A glorious week at Disneyland Paris, at a fabulous hotel, eating wonderful food and walking eight miles a day. And spending hours at a time standing in line to go on a ride that…