Tag: technology

When Customer Support Fails

    I’m writing this in my kitchen, listening to an old ‘You Must Remember This’ podcast* and trying to calm down. You see, I’ve spent ALL day (and a lot of yesterday afternoon) arguing with the Customer ‘Support’ department of a well known… Continue Reading “When Customer Support Fails”

Technology Hates Me

  I’ve been working with technology since I left school. That’s a LONG time ago. I can turn my hand to pretty much anything. Over the years I’ve learnt new computer systems, tested new computer systems and helped design computer systems. All in a… Continue Reading “Technology Hates Me”