Tag: business

When Customer Support Fails

    I’m writing this in my kitchen, listening to an old ‘You Must Remember This’ podcast* and trying to calm down. You see, I’ve spent ALL day (and a lot of yesterday afternoon) arguing with the Customer ‘Support’ department of a well known…

How you could save money on your editor fees

What would you say if, right now, I could tell you how to save probably a few hundred quid off your editing fees? At least. Not bad eh? And it’s dead easy. And you’d look ultra professional. And it would help YOU. And your…

Things I wish I’d known when I started freelancing

Freelancing is tough, fun, energising, soul destroying, confidence building, the best thing in the world and the worst thing in the world. You find things out about yourself that you never would if you worked for a company, in an office, day in, day…